FairXpense Support

For help with FairXpense, contact:

Include useful details

Please include your FairXpense account email, a short description of the issue and any relevant screenshots. Do not send passwords, sign-in links, payment-card details or unnecessary sensitive information.

Account and sign-in help

FairXpense uses secure email-link sign-in. Make sure you open the sign-in email using the same email address registered with FairXpense.

Invitation links must be used with the email address to which the invitation was sent.

Group and shared-cost questions

For disputes about a shared cost, split, approval or settlement, first contact the other members of your group. FairXpense stores and displays user-entered records but does not independently determine who legally owes money.

Subscription and billing

Subscription purchases, renewals and cancellations are managed through Google Play. Billing enquiries may need to be handled through the Google Play account used for the purchase.

Privacy requests

Privacy, access or correction requests can be sent to support@fairxpense.com . We may ask you to verify your identity before providing or changing personal information.

Account deletion

You can delete your account from the Account screen in the FairXpense app. You can also start an external deletion request through the account-deletion page.

Response time

We aim to acknowledge support and privacy enquiries within 5 business days. More complex matters may take longer to investigate.

Operator details

FairXpense
Operated by Ali Sotoudeh
Trading as FairXpense
ABN 84 951 995 924
Email: support@fairxpense.com