Delete your FairXpense account
You can permanently delete your FairXpense account either directly in the app or by sending an external deletion request.
Delete your account in the app
- Sign in to FairXpense.
- Open the Account screen.
- Select Delete account.
- Review the information shown and confirm the deletion.
Request deletion without the app
Send an email from the same email address used for your FairXpense account.
Requests can also be sent manually to support@fairxpense.com with the subject: FairXpense account deletion request.
To protect accounts from unauthorised deletion, the request should be sent from the email address registered with FairXpense. We may ask for additional limited information to confirm ownership of the account.
What is deleted
When your account is deleted, FairXpense deletes:
- your Firebase Authentication account;
- your active FairXpense user profile;
- your private personal-cost records;
- your personal-cost receipt files;
- active access associated with your former membership.
What may be retained
Shared-cost records may be retained because they are part of the records and financial history of other members of your group.
Retained shared records may include:
- your display name and email address;
- your former participant identifier;
- shared-cost splits and amounts;
- approvals, disputes and dispute reasons;
- settlement activity and closure history;
- shared receipts and related timestamps.
Your group membership is marked as having left so remaining members can understand and complete existing shared obligations.
What happens if you return later
A deleted user can return only through a new invitation and a new account. The new account does not automatically regain access to historical records from the previous membership.
Processing time
We aim to acknowledge an external deletion request within 5 business days and complete verified requests within 30 days, unless additional time is reasonably required for verification, legal compliance or technical investigation.
Questions
For questions about deletion, retention or privacy, contact support@fairxpense.com .
Operator details
FairXpense
Operated by Ali Sotoudeh
Trading as FairXpense
ABN 84 951 995 924
Email:
support@fairxpense.com